❓ Where do I get my key after I pay? 
The key is shown on the website after the payment and sent to the email you have used at the checkout.

❓ Okay, now I’ve gotten my key. What do I do with it?
1. Navigate to http://etherealmenu.cn/ and log in or create a new account using a username and password (avoid using special characters in your credentials).
2. After successfully logging in, proceed to “Account Settings” and then select the “Account Upgrade” option.
3. In the “Purchase” section, you will find a field where you can input your provided key. Paste the key in this field.
4. After entering the key, click on the “Purchase” button to redeem it.
5. Once the key is successfully redeemed, you will notice a new section appearing on the main page titled “Ethereal App Download.”
6. Click on the “Download” button within this section to download the Ethereal App as a .zip file. Before proceeding with the installation, ensure to read the “installation_guide.txt” that is included within the downloaded .zip file for important installation instructions.

❓ How can I contact AresModz regarding a problem with my purchase or not receiving the key?
You can contact us by heading over to our contact us page and using one of the three methods to contact us. Please provide as much information as possible to assist the agent in providing you with the best solution.

❓ What is the default open menu hotkey?
Keyboard:
Xbox Controller:
PS Controller:

❓ What if I have issues with installation or the menu itself?
Please get in touch with Ethereal support by joining their discord server. 
Click here to join.

❓ Okay, I tried the menu out, but it doesn’t work, or I am not too fond of it. Could I get a refund?
You could apply for a Refund Request if you are eligible for our return and refund. For more info, head to Refund and Dispute Policy and fill in the form to start your refund request; remember that we are not responsible if you purchase the wrong key.