PX is connected to the hardware and operating system’s configuration. This is the so-called HWID. HWID binding is a security measure against unauthorised 3rd-persons usage; PX does not allow shared use. Only one computer/session.
PX supports HWID rebinding. Certain times since the last binding should be observed:

– For “Standard” PX: it should be passed 72 hours (3 days) from the moment of the last binding. Only after that, it would be possible to reconnect to another computer.
– For “Premium” and “Deluxe” PX – it should be 48 hours (2 days) from the moment of the last binding.

When you start PX from a new PC / configuration, PX will warn about the HWID error (HWID doesn’t match). Also, it will offer to press Num 9 to reset HWID binding:

a) If everything is going well: after clicking Num9, the PX will notify you that you need to restart the game.
b) If a specific time since the last binding is not observed, the PX will notify you that you could reset only once every three days.

Premium users could wait two days. In this case, the PX will also show an accurate date (including the time) of the last HWID reset.

This error means that you did not pay for the PX update after the global game patch (which has changed the version of the game). You can do the following things:
a) Buy the reactivation from our shop
b) Upgrade your account to deluxe through an upgrade from our shop.

This error means that you made a mistake during the PX installation:
– You have placed the “PhantomFiles” folder incorrect;
– You have filled “auth.ini” incorrect;
– You have changed the name of the “auth.ini” file.
(!) Look at steps 4 and 5 in the PX installation Guide

This means your injector is corrupted/blocked, or deleted.
1. Add C:PhantomFiles as Antivirus exclusion
2. Restart the launcher and download all available updates
*In case you use Norton antivirus software, we recommend you switch to Kaspersky or Malwarebytes*
Kaspersky
Malwarebytes

This notification doesn’t have any sense or meaning. It usually follows after the main notification about a specific error.
If you see only this notification, that means you have missed the main notification. You need to restart the game and PX and check for notifications more attentively.

If you get that error, it is caused by missing or broken runtimes
1. Run all the setups and install missing runtimes (and repair existing ones)
2. Restart your PC

– This problem is happening because your PX.dll is corrupted or blocked.
1.) Add C:PhantomFiles as Antivirus exclusion
2.) Delete the Miscellaneous Folder at C:/PhantomFiles
3.) Restart the Launcher and download all updates.

Note:
– Windows Defender is an Antivirus Software as well
– In case you use Norton Antivirus, we recommend you switch to another AV like Kaspersky.

– Force kill your launcher with TaskManager
– Navigate to C:PhantomFilesMiscallenouspData and delete the pl.exe
– Now start the launcher and download the update.

– Delete all current runtimes and install them again.
– Verify your GTA Files through SocialClub Launcher / EpicGames launcher / Steam
– Add C:PhantomFiles as antivirus exclusions
– Navigate to C:PhantomFiles and delete all files except auth.ini
– Start the PXLauncher and install updates.

This didn’t help me:
– reinstall your whole GTA
– if this doesn’t do a new windows installation,

This problem occurs because PX cannot receive a response from its server when you try to log on.
To solve this problem, try the following:
1) Try to restart your network hardware (modem/router) and your computer.
2) If you use a VPN, try to switch the servers/VPN provider.
If this didn’t help, do these steps.
1) Delete the “hosts” file from your system and restart your PC. After restart, this file will appear with default settings.
2) Go to the settings of your network hardware (modem/router). Search for network filtering parameters.
There you may find additional options for network filtering (For example, ASUS routers have an option for blocking some websites).
Try to reset these parameters to default or disable other options for network filtering.
+3) In extreme cases, you may try to reset all your router/modem settings to default.

PX injected successfully, but when you press the F5 menu opens and instantly closes.
We have a so-called “key filling” in PX, and that is why PX closes instantly after trying to open it by pressing F5.
The solution is to tritely press the “Num0” key several times on the right square keyboard and try to reopen the menu.

Helpful information for users who get the “The archive is either in unknown format or damaged” error.
Solution:
1) Delete from your PC the current version of WinRar.
2) Download from the official website and install the latest WinRar release
+3) If the problem still exists, repeat step 1) and download and install any analogue of WinRar.

“Disable phone notifications” or “Disable phone” can cause that problem; disable it.

1) Make a click on the right mouse button on the console header. Go to settings/properties.
2) Go to the “Fonts” tab.
3) Choose the “Consolas” font and apply it.

PX injects successfully, but you can’t open it by pressing F5.
This problem concerns your Social Club (SC) account. Sometimes, some SC accounts may be “glitched” or something like that, so PX may behave differently on different SC accounts but on the same PC.
Try to launch GTA from the other SC account, inject PX and see what happens.
Most probably, you will see “HWID error” after pressing F5. HWID Error

Search for PL.EXE in the task manager and task kill it now try again.

Your antivirus deleted it, add C:Phantomfiles as exclusion